• Sent via Royal Mail Tracked 48.
• Delivery aim, 2 working days following dispatch.

• Sent via Royal Mail Tracked 24.
• Delivery aim, next working day following dispatch.

Please note, choosing Tracked 24 does not guarantee delivery the day after ordering. We will still ship your order within 0-3 working days

• Standard Delivery via Royal Mail, up to 4 weeks (Untracked)
• Standard Delivery via Royal Mail, up to 2 weeks (Tracked) - Free over £150
• Express Delivery via FedEx, 1-2 working days (Tracked)

Please be aware that there may be customs fees to pay on your order before delivery. Any charges are the responsibility of the customer.

• Standard Delivery via Royal Mail, up to 4 weeks (Untracked)
• Standard Delivery via Royal Mail, up to 2 weeks (Tracked) - Free over £150

Please be aware that there may be customs fees to pay on your order before delivery. Any charges are the responsibility of the customer.

• Standard Delivery via Royal Mail, (Untracked)
• Standard Delivery via Royal Mail, (Tracked) - Free over £150

Please be aware that there may be customs fees to pay on your order before delivery. Any charges are the responsibility of the customer.

Shipping is calculated by weight, therefore the shipping cost for your order depends on what you buy.  Simply add your chosen products to cart & enter your shipping address. The correct shipping cost will then be calculated for you. Please choose your preferred method of shipping from the drop down menu.

Please note, we are experiencing continued delays worldwide due to COVID & further delays on orders sent within the EU due to BREXIT

Once shipped you can expect your order with standard shipping to arrive in...

• UK orders: 1-3 working days
• Europe: 7-10 working daysUSA &
• Everywhere else: 10-14 working days*

Please be aware that unforeseen circumstances can occasionally arise within the postal system which can cause a delay. Please get in touch with us if your order is taking an unusual amount of time to arrive.

Made to order items are just that - 'made to order'!  We will only begin production on these items once an order has been placed. This usually requires ordering in a blank product from our supplier & embroidering in house on one of our machines. Hence the estimated production time of 5-7 days.

This helps us to cut down on stock wastage and allows us to offer a wider range of colours & sizes.

In the unlikely occasion that the colour or size you ordered may be out of stock at the time of ordering, we will contact you via email to offer an alternative replacement.

We use a variety of different brands for our embroidery blanks, therefore we always post the specific size chart or measurements at the bottom of each clothing listing. We recommend using these measurements to compare with a garment you already own.

If there's a size chart missing or you require additional measurements, please get in touch.

Please email us within 24 hours of placing your order to request a cancellation. We cannot cancel your order if it has already been shipped or if we have began production (for made to order items).